Crick Wharf Marina Limited ("CWM"), company number 12992794, is registered with the Information Commissioner's Office, Registration No ZB387108.
CWM is committed to ensuring that your privacy is protected.
Why we collect personal data
As part of the commercial operation of the marina, we hold data including that of boat owners, previous boat owners, suppliers, customers, contractors.
What we collect and how we use it
We gather information to allow us to process requests. This is generally regarding enquiring about a mooring. The information is then used by us to provide any services requested and to communicate on any matter relating to the provision of the service. Your personal data may be used to make contact in writing, by telephone or by e-mail in relation to your interest.
We do not sell data to any third party. Data is used for the marina business purposes, and is not shared to any other party.
Data is stored for a period to meet statutory, legal or commercial requirements.
Access to data and removal of data
Requests can be made to obtain, change or remove personal details held, by writing to the Proprietors. Means of identification are required for such requests to be fulfilled.
Requests to remove data may not be possible if the consequence would be such that we would not meet statutory, legal or commercial requirements.
Website
Our website uses SSL Certificate security. This is for the purposes of allowing secure information input into various online forms. Cookies on our website This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Our website uses cookies for the following purposes:
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Cookies that are set by Google Analytics (see above).
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To maintain your browsing session.
None of the cookies used by this website contain any personally identifiable information.
How we protect your information
Our website uses SSL Certificate security. Password protection is applied to programs and devices holding personal data.
CCTV Policy
This policy sets out the use and management of the CCTV equipment and images in compliance with the relevant Data Protection legislation consisting of the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK, unless and until the GDPR is no longer directly applicable in the UK and then any successor legislation to the GDPR or the Data Protection Act 1998 (the Data Protection Legislation) and the CCTV Code of Practice.
Crick Wharf Marina Limited (“CWM”) use closed circuit television (CCTV). CCTV is used for maintaining the security of property, premises and for preventing and investigating crime. For these reasons, and for health and safety purposes, the information processed may include visual images, personal appearance voice recordings and behaviours. This information may be about customers and clients, offenders and suspected offenders, members of the public and those inside, entering or in the immediate vicinity of the area under surveillance. Where necessary or required, this information is shared with the data subjects themselves, services providers, police forces, security organisations and persons making an enquiry.
Examples of CCTV usage may include:
• To assist in the prevention or detection of crime or malpractice.
• To assist in the identification and prosecution of offenders.
• To monitor the security of customers’ craft.
• To monitor the security of the Company’s business premises and equipment.
• To ensure that health and safety rules and Company procedures are complied with.
Location of cameras
Cameras are located at strategic points throughout the business premises. The Proprietors have positioned the cameras so that they only cover communal or public areas on the Company’s business premises and they have been sited so that they provide clear images. Cameras do not focus inside individual boats or buildings on site.
All cameras are clearly visible and have a floodlight attached which will illuminate when dark/dusk.
Appropriate signs are prominently displayed so that clients, customers and other visitors are aware they are entering an area covered by CCTV.
Recording and retention of images
Images produced by the CCTV equipment are intended to be as clear as possible so that they are effective for the purposes set out above. Maintenance checks of the equipment are undertaken on a regular basis to ensure it is working properly and that the media is producing high quality images.
Images may be recorded either in constant real-time (24 hours a day throughout the year), or only at certain times, as the needs of the business dictate.
As the recording system records digital images, any CCTV images that are held on the hard drive of a PC or server are deleted after 180 days, and in any event, are not held for more than one month.
Images that are stored on, or transferred onto, removable media are erased or destroyed once the purpose of the recording is no longer relevant. In normal circumstances, this will be a period of one month. However, where an investigation is being conducted, images may need to be retained for a longer period.
Access to and disclosure of images
Access to, and disclosure of, images recorded on CCTV is restricted. This ensures that the rights of individuals are retained. Images can only be disclosed in accordance with the purposes for which they were originally collected.
The images that are filmed are recorded locally and held in a secure location. Access to recorded images is restricted to the operators of the CCTV system. Viewing of recorded images will take place in a restricted area. CCTV images can be reviewed on the Proprietors mobile device or PC in real time as well as reviewing previously recorded images.
Disclosure of images to other third parties will only be made in accordance with the purposes for which the system is used and will be limited to:
• The police and other law enforcement agencies, where the images recorded could assist in the prevention or detection of a crime or the identification and prosecution of an offender or the identification of a victim or witness.
• Prosecution agencies, such as the Crown Prosecution Service.
• Relevant legal representatives.
• Individuals whose images have been recorded and retained (unless disclosure would prejudice the prevention or detection of crime or the apprehension or prosecution of offenders).
The Proprietors of CWM are the only people who are permitted to authorise disclosure of images to external third parties such as law enforcement agencies.
All requests for disclosure and access to images will be documented, including the date of the disclosure, to whom the images have been provided and the reasons why they are required. If disclosure is denied, the reason will be recorded.
Individuals’ access rights
Under the Data Protection Legislation, individuals have certain rights to protect and control their data and on request to receive a copy of the personal data that the Company holds about them, including CCTV images if they are recognisable from the image.
If you wish to access any CCTV images relating to you, you must make a written request to the Proprietors. You will not have to pay a fee to access your personal images. However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. Your request must include the date and approximate time when the images were recorded and the location of the particular CCTV camera, so that the images can be easily located and your identity can be established as the person in the images. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information before processing the request. The Proprietors will respond promptly and in any case within one month of receiving the request.
The Proprietors will first determine whether disclosure of your images will reveal third party information as you have no right to access CCTV images relating to other people. In this case, the images of third parties may need to be obscured if it would otherwise involve an unfair intrusion into their privacy.
If the Proprietors are unable to comply with your request because access could prejudice the prevention or detection of crime or the apprehension or prosecution of offenders, you will be advised accordingly.
Covert recording
The Proprietor does not undertake covert recording.
Implementation
The Proprietors are responsible for the implementation of and compliance with this policy and the operation of the CCTV system and they will conduct a regular review of the Company’s use of CCTV. Any complaints or enquiries about the operation of the Company’s CCTV system should be addressed to them.
